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Refund policy

Returns & Refunds

We want you to be excited about your purchase, and we'll do everything we can to help you choose the right gear before you buy. Whether you visit our showroom, do a virtual call, or send us an email, our team is here to answer questions and make sure you're getting the best product for your adventure.

If you need to make a return, we accept unused, uninstalled, and undamaged merchandise in its original packaging within 14 days of purchase.

Standard Returns

  • A 10% restocking fee applies to all eligible standard returns.

  • Customers are responsible for return shipping costs.

  • Please contact us at info@spiritof1876.com or call us before sending your return so we can provide return instructions.

  • We recommend taking a few photos of the item and packaging before shipping it back.

Special Orders

Products that have been specially ordered or are not part of our regular inventory are subject to a 20% restocking fee if they are approved for return. Because these items are purchased specifically at the customer's request, not all special orders may be eligible for return. Please contact us to discuss your order before initiating a return.

Return Processing

  • Returned items must arrive in new, unused, and undamaged condition with all original packaging.

  • We cannot accept returns that have been installed, used, damaged, or are missing original packaging.

  • Once your return has been received and inspected, we will notify you of its status.

  • Approved refunds will be issued to the original form of payment.

  • Please allow up to 2 weeks for your refund to be processed after your return has been inspected.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged or are covered under the manufacturer's warranty:

  • Products that have been installed, mounted, assembled, modified, or used.

  • Special-order or custom-order items (unless otherwise approved by Spirit of 1876). Approved returns of special-order items are subject to a 20% restocking fee.

  • Electrical components, batteries, wiring, lighting, and other electronic products once installed or connected to power.

  • Products returned without their original packaging, hardware, manuals, or accessories.

  • Clearance, closeout, final sale, or discontinued items.

  • Gift cards.

  • Products that have been damaged due to misuse, improper installation, accidents, neglect, or normal wear and tear.

If your product arrives damaged during shipping or you receive the wrong item, please contact us within 48 hours of delivery with photos of the product, packaging, and shipping label. We'll work quickly to resolve the issue.

Manufacturer warranties vary by brand. If your product develops a defect after installation or use, we're happy to help you start the warranty process with the manufacturer whenever possible.

Spirit of 1876 reserves the right to refuse any return that does not meet the conditions outlined in this policy. Our goal is always to be fair and help our customers find the best possible solution.